Whether you drive a car, motorcycle, heavy truck in New York, accidents happen which is why you carry insurance. But unless your vehicle is covered by an Agreed Value policy, the amount you’ll be paid if your car is deemed a total loss is entirely up to the insurance company. How does an insurer determine the value of your vehicle?
Typically, most large insurers use outside vendors such as CCC, Carfax, Autosource or Mitchell which allows them to input your automobile’s information such as year, make, model, mileage, engine, options, etc. There is also a section that enables the insurance appraiser to make additions or subtractions for mileage, optional equipment, old damage and conditioning issues. Then the primary factor in the valuation is the use of comparable vehicle sales or auction results to determine how much your car is worth. Unfortunately, an insurance appraiser can be selective in which comparables he or she uses. Many times, we’ll find that the examples don’t quite measure up to your auto.
Some interpretations include choosing vehicles with much higher miles and making costly mileage adjustments. This practice can lead to skewed results that don’t accurately describe what your low-mileage car would have sold for prior to the wreck. Another common practice is to limit the geographical search area, thereby reducing the number of comparable vehicles. An additional problem occurs when the insurance appraiser uses dissimilar vehicles to yours. Yet another common drawback is the insurance appraiser’s failure to recognize specialty vehicles, such as diesel pickups, that hold their value better than others.
What recourse does a New York car owner have when faced with this situation? You could simply accept the lower settlement figure. Another option is to hire an independent appraiser to prepare a fair and objective valuation appraisal that accurately reflects your car’s true pre-accident value. This can be tricky so it is best to do your due diligence and research the company before hiring. Do they have poor reviews in online sites such as BBB, Angie’s List, Ripoff Report, Pissed Consumer, etc.? Also, does the appraisal firm work for insurance companies in addition to private parties? These conflicts can cost you more than just a few dollars since insurance clients may represent the majority of their business. It isn’t unusual for an independent appraiser to target the adverse insurer as a potential client.
Most states recognize the “Appraisal Clause” whereby the appraisers from both sides try to negotiate a fair settlement. A typical compromise is the median of the values arrived at by the respective appraisers. Other times, however, when no agreement can be reached, the appraisers both offer candidates to act as an umpire. This entails an additional cost which is borne by both you and the insurance company. In the event that neither side agrees on a suitable umpire, one will be chosen by a magistrate in your county. The decision of the umpire is non-binding, however, and you can still choose to litigate.
The business model of all insurance companies is to charge as much as they can in premiums and to pay out as little as possible in claims. Keep this in mind when you receive the settlement offer for your total loss vehicle.
Additional fees you may incur are $125.00 for our representation in Appraisal Clause negotiations, and half of an umpire’s fee (Umpires typically charge from $300 – $700) if either are necessary. On average, approximately 10% of Appraisal Clause cases go to an umpire.
Please email the insurance company CCC or other work sheet to email@example.com
Eric B (New York)-St. Lucie Appraisal was a god send! I found my dream Land Cruiser and it cost $68.5K. I wanted to take advantage of the new low automobile interest rates and finance it through my credit union. My credit union used NADA and appraised the truck at $22.K so I was in a bind! They told me that I could hire a private appraisal company and that they would honor the price that they came up with. I reached out to St. Lucie Appraisal and explained my situation and gave them all the info that they needed. Sure enough Frank & Katherine appraised the truck at $72K! This was no easy task because this particular Landcruiser was an HJ 45 model and very rare so they did not have much historical sales to go off of. I will be using St. Lucie Appraisal for all my auto appraisal needs in the future! The price is completely worth it and they can get it done in less than a week! – From Yelp
Luis R (New York)- The St. Lucie Appraisal Company was so easy to work with. Frank did everything he promised and I received my stated value appraisal for my Orange County Chopper within a week. The value was right where I expected it to be and he had all the paperwork sent to me digitally for revue with the original in the mail soon after my approval. I would recommend St. Lucie Appraisal company to anyone that is in need of Appraisal services. Thanks Frank, you’re the best.
Denise K (New York)- It was truly a pleasure dealing with Frank! I highly recommend this company for high end motor coach appraisals.
Duane G (New York)- The appraisal I received was completed very quickly and was extremely comprehensive.
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